KYN Automation Academy

How your automation works.

Every system that runs KYN, explained in plain English โ€” why it exists, how it works, what it does, and how to keep it sharp. Watch the short video, then follow the steps.

The rest of your automation

Each has its own 40-second video โ€” why it exists, how it works, what it does, and how to keep improving it.

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Lead Router & Qualifier

Every web lead โ†’ sorted & drafted

Why: so no inquiry is missed. It classifies each lead, logs it, and drafts your reply. Optimize: auto-send the reply to warm leads.

โ— Live
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Quote Follow-Up Sequencer

1h / 24h / 72h nudges

Why: most quotes need 2โ€“3 touches to book. Sends the quote then two nudges. Optimize: tune the wait times.

โ— Live
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Hot-Reply Alerter

Catches "yes, call me"

Why: a reply is the hottest signal you get. Flags buying-intent replies instantly. Optimize: widen the intent keywords.

โ— Live
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Preferred-Hauler Outreach

Weekday contractor pitches

Why: contractor accounts are your #1 repeat revenue. Emails new pros a Net-15 offer. Optimize: rotate subjects + add send jitter.

โ— Live
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Quote Bot

Instant website chat quotes

Why: customers want a number now, not a callback. Quotes from your real price list. Optimize: capture name + mobile.

โ— Live
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Storm Response Radar

Weather โ†’ action pack

Why: storm weeks are the year's biggest revenue. Watches the NWS and sends you a play. Optimize: pre-write the storm page.

โ— Live
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Weekly Scorecard

Monday 2-minute report

Why: you can't grow what you don't measure. Emails your pipeline every Monday. Optimize: reconnect Groq for AI actions.

โ— Live
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Review Engine

Job done โ†’ review request

Why: reviews are the #1 local ranking lever. Same-day ask + a 3-day nudge. Optimize: add your real Google review link.

โ— Live
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Referral Tracker

Referrals โ†’ credit + thanks

Why: word of mouth is your cheapest lead. Logs referrals + issues the credit. Optimize: add a referral form.

โ— Live
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Reactivation Engine

Monthly win-backs

Why: your quiet past customers are warm money. Monthly re-engagement. Optimize: segment by job type.

โ— Live
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Missed-Call Text-Back

Missed call โ†’ instant SMS

Why: ~40% of calls go unanswered while you drive; most dial the next hauler. Optimize: route hot ones to the Lead Router.

โ— Needs Twilio
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Inbox Lead Watcher

Reads your business inbox

Why: every booking + inquiry emails you โ€” this turns each into a classified lead. Optimize: auto-file by trade.

โ— Needs Microsoft sign-in

Built by your automation partner ยท lives in the admin dashboard under Academy. Each video is a HyperFrames render in /videos.